Privacy Policy

Effective Date: 26 May 2025

Website: https://elaunch.com.au

1. Information We Collect

We may collect personal information such as:

• Full name, email address, phone number, billing address
• Domain registration information
• Payment details (processed securely via third-party providers)
• Usage data from your interactions with our services

2. Use of Information

We use your information to:

• Provide and manage our services
• Communicate with you
• Improve our products and services
• Comply with legal obligations

3. Sharing Information

We do not sell your personal information. We may share your data with:

• Domain registrars (e.g., .com.au registration)
• Payment processors
• Email and hosting infrastructure partners
• Legal authorities (if required)

4. Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Cookies

We use cookies to enhance user experience and collect anonymous analytics. You can control cookie settings in your browser.

6. Your Rights

You may request access to your personal data, corrections, or deletion by contacting us by email here.

Terms & Conditions

1. Agreement

By using our services, you agree to these Terms & Conditions. These terms apply to all products sold via https://elaunch.com.au.

2. Services

We provide digital products including custom website design, hosting, domains, SSL certificates, email services, and Microsoft 365 licenses.

3. Pricing & Payments

• All prices are listed in AUD and include GST unless stated.
• Services must be paid in advance, either monthly or annually.
• We reserve the right to update pricing with notice.

4. Refunds

• Website packages are non-refundable once design work has commenced.
• Domains and SSLs are non-refundable due to third-party registration policies.
• Hosting and email services are non-refundable due to third-party registration policies.

5. Client Responsibilities

Clients are responsible for:

• Ensuring accurate domain information
• Keeping their credentials secure
• Not using services for illegal or abusive activities

6. Suspension & Termination

We may suspend or terminate services for:

• Non-payment
• Breach of terms
• Abuse of services

7. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our services.

8. Governing Law

These terms are governed by the laws of New South Wales, Australia.

PDS

View Websites PDS
View Hosting PDS
View Domains PDS
View SSL PDS
View Email PDS
View Microsoft 365 PDS